Can I track my box?
Yes, our courier company will email this to you once your box has been assigned a tracking number. Reach out at our contact page if you didn't receive this.
Can I include a personal message?
Of course you can. Please enter this in the order notes section during checkout and we will handwrite this message for you. Reach out at our contact page if you couldn't find this.
What are the payment options?
We accept credit and debit cards - Visa or MasterCard. Not to worry, your credit card details are not seen, or stored by us.
Are the food products perishable?
We have done our best to select great quality products that are shelf-stable and do not require refrigeration. Please read guidance on back of each pack, for example, store our packaged Olives & Salami in a cool dry place and refrigerate only once opened.
Can I pick up my order?
We are an online store so we do not offer pickups sorry. Sit back and relax, we'll ship the box right to your front door.
Do you accept international payments?
Yes we do, but the delivery address must be in New Zealand. This is a great option for friends or family abroad to spoil their loved ones.
What is the best way to get in touch?
Head over to our contact page to send us a message. Or email us direct at firstname.lastname@example.org